Privacy Policy

Welcome to Revazy ('Revazy', 'we', 'our', or 'us').

Revazy is a customer review collection and reputation management platform that helps businesses collect customer reviews through QR codes, review flows, AI-powered review suggestions, and customer feedback tools.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, dashboard, and related services.

By using Revazy, you agree to the practices described in this Privacy Policy.

When creating an account or using Revazy, we may collect business information such as business name, business category, email address, phone number, WhatsApp number, Google review links, and business profile information.

When customers interact with a Revazy review flow, we may collect ratings, customer feedback, and form responses voluntarily submitted through review forms.

We may automatically collect technical information including IP address, browser type, device information, operating system, usage activity, and interaction data.

We may also collect anonymous analytics information to improve our platform and user experience.

We use collected information to provide and maintain Revazy services.

We use information to generate QR-based review flows, display AI-powered review suggestions, process customer feedback submissions, and improve platform performance.

Information may also be used for customer support, security monitoring, fraud prevention, analytics, communication, and legal compliance.

Revazy provides tools that help businesses collect customer reviews and feedback.

Revazy does not create, modify, purchase, or guarantee reviews.

Review content submitted by customers remains the responsibility of the individual submitting the review.

Businesses are responsible for complying with Google Business Profile policies and other review platform requirements.

Revazy may use trusted third-party providers to operate the platform.

These providers may include hosting providers, analytics providers, email service providers, payment providers when applicable, and Google services or integrations.

Your use of third-party services may also be governed by their own privacy policies.

We do not sell personal information.

We may share information with service providers who help us operate Revazy.

Information may be disclosed when required by law, government requests, court orders, business transfers, mergers, acquisitions, or when you explicitly authorize us to do so.

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service can guarantee absolute security.

We retain information only as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer required, it may be deleted or anonymized.

Depending on applicable laws, you may have rights to access, correct, delete, or restrict the processing of your information.

You may also withdraw consent where applicable and contact us regarding your privacy rights.

Revazy is intended for businesses and users who are at least 18 years old.

We do not knowingly collect information from children.

We may update this Privacy Policy periodically.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

Continued use of Revazy after changes constitutes acceptance of the updated policy.

If you have questions regarding this Privacy Policy, please contact us.